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A Powerful Help Desk Software Recommend

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A Powerful Help Desk Software Recommend - 14.Dec.2011 12:44:47 AM   
jacobisme1234

 

Posts: 2
Joined: 14.Dec.2011
Status: offline
iKode help desk x is a customer support tool, FAQ and help desk system. Can be used to
provide support to an online community, by solving tickets, adding a comprehensive FAQ
section and interacting with users via emails.

Here are some key features of "iKode Help Desk X":
Easy to use
100% web-based
Cross-browser
Cross-OS
Customer self-service system
Email synchronization
Smart assignment logic
Elaborate reports
Flexible customization
FAQ section / knowledgebase
Ticket tracker
History/logger

Requirements:
MySQL 4 or higher
PHP 5.2 or higher
Zend Optimizer

Check it out!
http://www.phphelpdesk.org/

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